TAILORED SERVICES FOR LANDLORDS
We offer a wide range of services and all can be tailored to our customers, including:
Industry Best Practice
- Adhering to best practice of the Association of Residential Letting Agents [PDF]
Tenants
- Tenants secured, rents negotiated, references checked, leases prepared and signed by tenant, rent and deposit collected.
Communication
- Dedicated Customer Manager will be the day to day point of contact for tenant, landlord and block managing agent, with mobile checked 7 days a week. Calls and emails will be answered by the next working day.
- Six Monthly reviews of all matters, including accounts, maintenance and major works.
Accounts
- Rent by BACs with monthly statement
- Deposits protected by Government authorised scheme, mydeposits.co.uk.
- Accounts reconciled monthly.
- Notices, demands and arrears collection.
- Ground Rent and Service Charges paid.
Maintenance
- Neither ties to nor commission from suppliers and surveyors, so employ best suited to task.
- Specifications and inspection schedules agreed with landlord. All maintenance work inspected on completion and before invoice payment.
- Inspections and report every six months.
- Gas Safe Certificates and EPC.
- Fire Risk Reviews and Electrical Inspections and Certificates.
Fees
- Totally transparent. 10-12 % percentage of rent, depending on bespoke management plan agreed with landlord.
- No administration charges, commission on supplier invoices nor fees for handovers.
- No fees charged to tenants, but fees may be charged by partner agencies, who introduce new tenants.
Professional Trade Bodies
- Member of The Property Ombudsman - awards of compensation for financial loss and/or aggravation, distress and inconvenience.
- Professional Indemnity Insurance.
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